July 19, 2019

Taking Advantage of the 80/20 Rule

In a recent meeting with a client, the head of finance said that he wants his people to spend 80% of their time analyzing and 20% […]
June 19, 2019

When Being Deviant can be Positive

My all-time favourite leadership concept is “positive deviance.” Positive Deviance is based on the observation that in every community there are certain individuals or groups whose […]